Featured Vacation RentalCairns Home
Boat Slip Rentals available at Halesford Bridge.
Contact us at 540-721-2589 or 540-297-3555
Common Questions about Vacation Rental HomesIs there a minimum night stay required for vacation rentals?
All Summer rentals are Saturday to Saturday. In the Spring/Fall and Winter seasons, nightly rentals are allowed in many of our units, but there are nightly minimums required. Holiday stays must be three (3) nights or more, depending on the unit.
How do you handle security deposits?
We charge a non-refundable security deposit of $50.00 Guests will be charged for any damages to the unit; missing items, additional cleaning, carpet stains, occupancy exceeding the limit, moved furniture, late check-out, failure to leave unit keys at departure, trash left in unit, etc. Any damages exceeding the $50.00 security deposit will be charged to your credit card on file. The units are cleaned and inspected after each departure. If the inspection finds any damage, documentation will be sent. We ask that you please inspect the unit upon your arrival and report any concerns or damages immediately.
Is there a minimum age requirement for renting a vacation home?
You must be 25 years of age or older to make a reservation, and the leaseholder must occupy the property for the duration of the lease. Non-chaperoned groups are not allowed. Should a group misrepresent themselves, they will be evicted immediately without refund.
Can I bring my pet with me on vacation?
Many of our homes allow pets for an additional pet fee of $15 per pet per night for nightly stays or $75 per pet for weekly stays. Each listing states if the home is pet friendly, and you may also sort our listing by selecting "pet friendly" in the drop down menu. If you have additional questions regarding our pet policy, please call the office.
When can I check in?
You may check in any time after 3pm and check out is at 10am. We ask that you call our office at 540-721-2589 upon check out so we can start cleaning it right away. Our housekeepers need every minute between 10 and 3 to properly clean the homes and prepare them for the next guest.
Do your rentals have internet access?
Many of our rentals do offer wireless internet, please select "internet access" from the drop down menu when searching homes for a complete list. Additionally, for Verizon users, much of the lake now has Verizon 4G which may give you access through your smart phone or tablet.
Do I need to clean the home when leaving?
We charge a $100 cleaning fee for all homes which covers a thorough cleaning of the home after checkout. However, it is the renters responsibility to empty the refrigerator, take trash to dumpsters ($10 per bag for trash left in the unit), clean the grill if it's been used ($20 for grill left dirty). Please see our policies section for complete information regarding how to leave the property upon checkout.
Will I be able to use the dock at the home?
All units are waterfront and most have a boat slip, guest slip, or private dock, unless otherwise stated. A boat slip means that the property has access to one slip. It is normally an uncovered slip. Please use the boat slip assigned to your unit. A guest slip means that a number of units have use of a community dock, and availability of the slips would be first come first serve. A private dock is accessible only to the occupants of the home, and may accommodate 1 or 2 boats depending on the size. Renters may use floating or stationary docks to tie up boats. Covered slips with electric lifts are for owners use only unless otherwise stated. An owner's boat may be in the lift of the covered slip, but is not available for guest's use. Please do not disturb or board the boat. OPERATION OF ELECTRIC LIFTS AT THE DOCK IS STRICTLY PROHIBITED. Damage to a dock and/or electric lift from unauthorized use will be the sole financial responsibility of the renter. Electricity and lights at the dock is not guaranteed.
How do I find out about things to do at Smith Mountain Lake?
We have a complete listing of boat rentals, golf, restaurants, and other lake activities under the SMITH MOUNTAIN LAKE tab on our home page. Please call our office if you have any additional questions.
We are happy that you have chosen Smith Mountain Lake Vacation Rentals for your vacation, and we look forward to serving you. If you need anything during your stay, please contact our office at 877.773.2452.